Social Media Training: Which Workshops Measure Up?
Social media training workshops are everywhere. In Charlotte, social media classes are more popular than Starbucks. Some of them are valuable, some are not.
Will a social media class will be worth your time and money? How do you evaluate a class you’re considering?
It’s hard to know which social media training seminars are worthwhile, but these questions might help guide you.
(P.S. I’m teaching an entry-level Facebook for Your Business class and Twitter for Your Business class in partnership with Your Community Connector. I’ll also have a one-day, intensive Social Media Bootcamp in May..details soon. Feel free to ask around about my credentials…I’m trouble, but I’m worth it.)
How to Tell if a Social Media Training Class is a Good Value
Content:
- Is it a “Social Media 101″ workshop? An advanced social media class?
- Does the class focus on social media theory or social media how-to?
- Does the class explore the social media tools/channels you’re interested in? (e.g., Facebook, Twitter, blogging, other tools)
- Will the presenter give specific and practical tips for using social media effectively?
- Will there be case studies? Are they relevant and explanatory? Do they showcase specific industries, tools, business size, etc?
- Will the sessions be business-focused? Personal-focused? A mix?
Presenters:
- What are the presenter(s)’ credentials?
- Do presenters “know their stuff” about social media?
- Do the affiliations and credentials offered have any relevance or value?
- Who vouches for the presenters? Do you trust/value those endorsements?
- Have presenters led successful social media programs or projects?
- Do presenters “eat their own dogfood” — that is, do they have their own blog, Twitter account, etc? How active are they in online communities?
- Do the presenters have expertise beyond social media? In marketing, PR, human relations, finance, or operations, for example?
- Are the presenters active members of Social Media Charlotte (or a similar organization in your town)?
Audience:
- Who will be attending the event? Is the content tailored to the audience, or is it pre-packaged fluff?
- Is the event industry-specific? Does it serve businesses of a certain size?
- Is this for C-Level executives? Entrepreneurs? Mid-level directors and managers? Junior employees?
- Do attendees’ social media experience levels span a broad range? Or is it more specific — newbies, for example, or advanced learners?
- Do attendees want to use social media for personal activities? For work? Both?
Setting
- Is the event venue conducive to learning?
- Does it have free wi-fi or another suitable Internet connection?
- Does the venue have adequate A/V capabilities?
- Will the event include space/time for networking?
- Is there a #hashtag for the event?
Price:
- How much does the class cost? Free? $20? $200? $1000? $4995?
- Does the value of the [content] + [speakers] + [networking opportunities] measure up against the cost?
- Would a more expensive class be a better value? What about a lower-priced class?
- Will you have to attend multiple low-priced events to learn what you would learn in one mid-priced event?
Post-Event:
- Will there be a workbook, educational materials or other takeaways to continue your learning?
- Is there an online community for event attendees?
- What type of support will the event host/presenter offer after the event?
- Is there a “next step” class?
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David Wells
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Scott Hepburn
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Steve
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Scott Hepburn


Scott Hepburn is a veteran PR and marketing professional. He blogs here about marketing, PR, advertising, journalism and social media.